How to turn off 'Optimise Battery Usage' (Android)

How to turn off 'Optimise Battery Usage' on Android

If battery optimisation is turned on, apps will be forced to close when not in use. This can cause MyNextbase Connect and/or Alexa to fail to connect automatically when you get into your vehicle. 

Note: If this process appears differently on your Android phone, refer to dontkillmyapp.com to receive more specific instructions for your make and model of smartphone.

Follow these steps to get things working correctly.

1. Enter the 'Settings' app.
   
2. Select 'Apps'.
   
3. Scroll down to 'MyNextbase', or type in 'MyNextbase' (to find it faster).
    
4. Choose ‘Battery’.
   
5. Ensure battery usage is set to 'Unrestricted'.
   
6. If you have an Dash Cam with Alexa, repeat the steps listed above for the Alexa app (if applicable)
   Please note: If there is no option to select 'Unrestricted', ensure 'Allow background activity' is turned on instead.
   

Still having issues connecting?

If you are still experiencing problems using our app, we recommend following the steps in this article to start again from a fresh setup. This process fixes almost all connection issues.