Do I need to update the firmware on my camera?

Why do I need to update my Dash Cam's firmware?

Our developers are always working to improve the functionality of our cameras and provide new features, such as different languages. We can do this even once you have your camera by releasing new firmware. To benefit from these improvements and updates, please check your dash cam's firmware and update it if there's an update available. 

How do I check my Dash Cam's current firmware version?

You can easily check what firmware version your dash cam currently has on the dash cam itself. 

1. Turn the Dash Cam on
2. Stop it recording (press the OK button)
3. Press the Menu Button Twice to enter the Setup Menu
4. Scroll down to ‘System Info’
5. Look at the Firmware number R12.34

Compare the firmware version, to that which is shown on the support page for your camera model.

Note: If you have a Wi-Fi enabled camera, you can also check the firmware version using Cam Viewer app